My career in Automotive spans over 35 years where I've held positions as a Prep Manager, Service Advisor, Service Manager/Director, Fixed Operations Director, and Corporate Fixed Operations Director.

I am currently the President/Owner of ASMC where I offer Automotive Service Manager Coaching.
I am also one of the Co-Founders of the Fixed Ops Roundtable with Ted Ings and am a regular contributor to Dave Foy's Fixed Ops Mastermind.

While I was the Service Manager for Universal City Nissan we were the #1 Nissan Service Department in the USA for 7 straight years.Β 
During my time overseeing Penske Toyota of Rancho Santa Margarita our Service Department was ranked #2 for CSI out of 76 dealerships for two straight years.

After running large volume operations successfully I was offered the opportunity to oversee the Service and Parts Operations for the 13 store DCH Auto Group and later on the 4 store Cummings Auto Group both in Southern California.

I was fortunate to be selected to be the Feature Cover Story for Dealer Fixed Operations Magazine in June 2008 and have also written articles for Automotive News Fixed Ops Journal, Car Dealer Insider, Fixed Ops Magazine, and AutoSuccess Magazine.

I'm grateful to be part of Dave Foy's Fixed Ops Mastermind and look forward to sharing my experience and helping out anyway that I can. Thank you !
Hello Mike! Great to see you here and we know each other from LinkedIn with our incredible mutual friend Gene Girdley!! Looking forward to seeing you here as well!
A humble thank you and excited hello to join such an impressive group. I am motivated by continuous improvement and this group really promotes a thought process to sharpen your game and aspire to achieve more.Β 
I have a reputation for servant leadership and to impact the customer experience in the retail automotive arena.Β 
I look forward to all the collaboration with this group offers. Thank you masterminds!
Welcome Eric πŸ™‚

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